FilterPixel Community

My Account

Subscriptions, billing, refunds, referrals, privacy, and contacting FilterPixel support.

Can I use FilterPixel on multiple computers?FilterPixel has no installation limit โ€” use it on all your computers, but projects stay on the machine where they were created.How can I upgrade my FilterPixel subscription?Step-by-step guide to upgrading your FilterPixel subscription plan through your account dashboard.How can I cancel my subscription?How to cancel your FilterPixel subscription from the account dashboard โ€” access stays active until the end of your billing cycle.What to do if your credit card was declinedCommon reasons a card payment is declined and how to fix it โ€” update your card, contact your bank, or reach out to support.What's FilterPixel refund policy?Overview of FilterPixel's refund eligibility, how to request a refund, and which plans may be excluded.How to refer FilterPixel to your friends & colleaguesEarn $30 credit for you and your friend with the FilterPixel referral program โ€” invite via email or share your link on social media.How can I write to FilterPixel support?Contact FilterPixel support via [email protected], in-app chat, or the help center โ€” typical response within one business day.What is FilterPixel Privacy Policy?Overview of FilterPixel's privacy policy: what data is collected, how it's stored and shared, and your rights over your personal data.How can I get my FilterPixel account deleted?Request permanent account deletion via in-app chat, the Support page, or email โ€” deletion is irreversible, so back up your data first.

Still stuck?

The community can help with anything these guides don't cover.

Ask a question
My Account โ€” Help Center โ€” FilterPixel Community