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Why it's taking too long to import on MacOS?

Slow imports on macOS are often caused by incorrect installation — drag the app to the Applications folder.


If you are a MacOS user, you might be installing the app incorrectly.

Installation Instructions for MacOS

You have to drag the app into the Applications folder on your Mac, which you might have missed.

[Screenshot: showing drag-to-Applications folder process]

  • Delete the app from your system.
  • Go to filterpixel.com/download.html in case you want to re-download.
  • Follow the steps in the video attached to install it correctly.

You can refer to the video here:
Installation video

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Why it's taking too long to import on MacOS? — Help Center — FilterPixel Community